Shipping policy

At Slumbera, we want receiving your order to be simple and convenient. We currently offer free shipping worldwide, so there is no standard shipping charge regardless of your destination.

Free Worldwide Shipping

Standard shipping is free on all eligible Slumbera orders worldwide.

No minimum purchase amount is required for our standard free shipping offer unless otherwise stated on the website at the time of purchase.

Estimated Delivery Time

Our estimated delivery timeframe is:

7–14 days

The estimated timeframe may include order processing and transportation depending on the destination and fulfillment circumstances.

Please remember that delivery dates are estimates rather than guarantees. Actual delivery times can occasionally vary because of carrier operations, customs procedures, weather, public holidays, local postal conditions, incorrect delivery details, or other circumstances outside our reasonable control.

Order Processing

After placing an order, customers will receive an order confirmation at the email address provided during checkout.

Orders may require processing before shipment. Once tracking information becomes available, it may be provided electronically.

Tracking information can occasionally take additional time to become active after a shipping label has been created.

International Orders

We ship to many destinations worldwide. International shipments may be subject to customs procedures or local import requirements.

Where taxes, customs duties, import charges, or similar government fees apply and are not collected during checkout, responsibility for those charges will be determined by the applicable laws and regulations of the destination country.

Incorrect Shipping Information

Customers should review their shipping details carefully before submitting an order.

If you notice an error after ordering, contact support@slumbera.shop as quickly as possible. We will try to assist, but changes cannot always be made after an order has entered processing or shipment.

Delayed Orders

If your order has not arrived within the expected timeframe, please check any available tracking information first.

If you still need assistance, contact our support team with your order number. We will review the available shipping information and help determine the appropriate next step.

Lost or Damaged Shipments

If tracking indicates an unusual issue, or your parcel arrives materially damaged, contact us promptly. Depending on the circumstances, we may request photographs or other information to help investigate the shipment.